Privacy Policy

Introduction

Pemberton Data Solutions, LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website pembertondata.com (the "Site") or engage our consulting services.

By using our Site or engaging our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our Site or services.

Information We Collect

Information You Provide Directly

We collect information that you voluntarily provide to us, including:

• Contact form submissions: Name, email address, phone number (optional), company name, company size, industry, and message content.
• Email correspondence: Any information you include when you email us directly at info@pembertondata.com.
• Client engagement information: Business data, project requirements, and other information shared during the course of a consulting engagement, governed separately by our service agreements.

Information Collected Automatically

When you visit our Site, certain information may be collected automatically, including:

• Device and browser information: IP address, browser type, operating system, device type, and screen resolution.
• Usage data: Pages visited, time spent on pages, referring website, and navigation patterns.
• Cookies and similar technologies: We may use cookies, web beacons, or similar tracking technologies to improve your browsing experience. See the "Cookies" section below for more details.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and contact form submissions.
• To schedule and conduct discovery calls and consulting engagements.
• To provide, maintain, and improve our consulting services.
• To send you information related to our services that you have requested or that may be relevant to your inquiry.
• To analyze website usage and improve our Site's functionality and user experience.
• To comply with legal obligations and protect our legal rights.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

How We Share Your Information

We may share your information in the following limited circumstances:

• Service providers: We use third-party services to operate our business, including FormSubmit.co for contact form processing, Netlify for website hosting, and Google Analytics for website analytics. These providers may have access to your information only to perform services on our behalf and are obligated to protect it.
• Legal requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
• With your consent: We may share your information in other circumstances with your explicit consent.

Cookies

Our Site may use cookies and similar tracking technologies. Cookies are small text files stored on your device that help us analyze web traffic and improve your experience.

You can choose to accept or decline cookies through your browser settings. Most browsers automatically accept cookies, but you can modify your settings to decline cookies if you prefer. Declining cookies may affect the functionality of certain parts of the Site.

We may use the following types of cookies:

• Essential cookies: Necessary for the Site to function properly.
• Analytics cookies: Help us understand how visitors interact with our Site by collecting information anonymously.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

For consulting engagements involving access to client business data, security measures and data handling procedures are defined in our service agreements and are tailored to the sensitivity of the data involved.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Contact form submissions and email correspondence are typically retained for up to 24 months after the last interaction, unless a consulting engagement is ongoing.

Third-Party Links

Our Site may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our Site and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you.
• The right to request correction of inaccurate personal information.
• The right to request deletion of your personal information.
• The right to object to or restrict certain processing of your personal information.
• The right to withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at info@pembertondata.com. We will respond to your request within 30 days.

South Carolina Residents

If you are a South Carolina resident, you may have additional rights under applicable state law. Please contact us for more information about your specific rights.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this page periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Pemberton Data Solutions, LLC
Greenville, South Carolina
Email: info@pembertondata.com