Data Services Built Around Your Actual Problem
Start small, scale as you see value. Each tier builds on the last. You work directly with Zack Pemberton, 12+ years of experience, 7+ in data analytics.
Tier 1: Start Here
Business Data Diagnostic
We dig into your operational data and find what's costing you money or eating up your team's time. You walk away with a prioritized list of opportunities, dollar figures and hours-saved estimates attached, and a clear plan for what to do next. The plan might call for a dashboard, an automated pipeline, a data cleanup project, or all three. Whatever it is, this becomes the blueprint.
Essentials
1–3 data sources
- Data quality scoring
- Findings report with key recommendations
- Dashboard mockups
- ROI projections and roadmap
- 30 days of email support
Standard
4–7 data sources
- Full data landscape map
- Root cause analysis and gap analysis
- Prioritized roadmap with dashboard mockups
- ROI projections
- 3–5 bonus insights discovered in your data
- 90-minute leadership presentation
- 30 days of email support
Comprehensive
8+ data sources
- Cross-system data flow mapping
- ROI-quantified recommendations
- Phased implementation plan
- 3–5 bonus insights discovered in your data
- 90-minute leadership presentation
- Prioritized remediation roadmap with ROI analysis
- 30 days of email support
All levels include a full data audit, root cause analysis, ROI projections, and 30 days of email support. Even if you don't hire us again, you walk away with a solution design you could give to another vendor.
See a diagnostic-style deep dive: How we turned Greenville’s public permit data into an interactive explorer →
Start a ConversationTier 2: The Build
Build & Automate
We build what the diagnostic recommends. That's usually one or more of the following: Power BI dashboards, automated data pipelines, cleaned and connected datasets, or recurring custom reports that replace manual work. Scope and pricing get set at the end of Tier 1, based on your specific data and what actually needs to happen.
Foundation
1 data source • 1–2 deliverables
- Single-source build: dashboard, automated report, or clean dataset
- 4–6 week timeline
- Example: Sales performance dashboard, or an automated weekly inventory report that replaces hours of manual exports
Professional
2–3 data sources • 3–4 deliverables
- Multi-source integration with reporting and automation
- 6–8 week timeline
- Example: Operations dashboard plus an automated lead enrichment pipeline
Enterprise
4+ data sources • 5+ deliverables
- Full cross-system data ops: pipelines, dashboards, automation, and reporting
- 8–10 week timeline
- Example: Cross-department analytics suite with automated data refresh from ERP, CRM, and eCommerce
All levels include automated refresh schedules, complete documentation, team training where applicable, 30-day post-delivery support, and full ownership of everything we build. Power BI dashboards include mobile-optimized views.
See a real Tier 2 engagement: Shipping analysis that drove a 74% purchase-rate increase →
Start a ConversationTier 3: Stay Sharp
Ongoing Support & Optimization
Data and analytics support on retainer. We keep your dashboards running, pipelines flowing, and reports reliable. We handle new questions, fix things that break, and help you act on what the data shows. 3-month minimum commitment, then month-to-month with 30 days notice.
Bronze
~6–8 hours/month
- Dashboard maintenance and bug fixes
- 2 minor updates per month
- Priority email support (24-hour response)
- Monthly data quality monitoring
- Quarterly review call (30 min)
Silver
~10–12 hours/month
- Everything in Bronze, plus:
- 4 updates per month
- 1 ad-hoc analysis per month
- Monthly review call (60 min)
- Proactive insights and recommendations
- Monthly written insights memo
Gold
~15–18 hours/month
- Everything in Silver, plus:
- 6 updates per month
- 2 ad-hoc analyses per month
- Bi-weekly check-in calls
- Same-day response for urgent issues
- Quarterly strategic planning session
- Training and enablement
All tiers include flexible hours (more during busy periods), hours that roll over up to 1 month, and month-to-month billing after the initial 3-month period.
Start a ConversationCompare All Options
| Tier 1 | Tier 2 | Bronze | Silver | Gold | |
|---|---|---|---|---|---|
| Best For | "Where do we start?" | "Build the fix" | "Keep it running" | "Active partnership" | "Strategic advantage" |
| Engagement | One-time | One-time | Monthly | Monthly | Monthly |
| Timeline | 1–3 weeks | 4–10 weeks | Ongoing | Ongoing | Ongoing |
| Deliverable | Diagnostic & roadmap | Dashboards, pipelines, or reports | Maintenance | Active support | Strategic partnership |
| Monthly Hours | N/A | N/A | 6–8 hrs | 10–12 hrs | 15–18 hrs |
| Post-Delivery Support | 30 days email | 30 days email | 24-hour email response | Proactive insights + monthly call | Same-day response + bi-weekly calls |
Looking for training or standalone services? See Training Options and Add-On Services below.
Training Services
Standalone training packages to build your team's data capabilities.
Power BI Team Training
$2,000
6 hours of hands-on instruction (flexible scheduling). Train 2–8 people to build their own dashboards using your actual data. Custom manual, videos, and 30 days of support included.
Dashboard User Training
$1,000
3 hours of hands-on instruction for end users who need to navigate and use existing dashboards. Covers filtering, drill-downs, exporting, and interpreting the data. Up to 10 people per session with 30 days of follow-up support.
Data Analysis Training for Leaders
$3,000
6 hours of instruction (flexible scheduling). Teach analytical thinking, root cause analysis, metrics frameworks, and how to build a data-driven culture. Custom workbook, templates, and 60 days of support.
Standalone & Add-On Services
Available as standalone engagements or additions to any active project or retainer. For many SMBs, one of these is the entire engagement, especially when the goal is to stop doing the same manual work every week.
Data Cleaning & Integration
Your data probably lives in a dozen different places: ERP exports, spreadsheets, databases, legacy systems. We clean it up, standardize it, and connect it so it's accurate and ready for dashboards.
- Fix inconsistencies, duplicates, and formatting issues
- Standardize data across systems
- Scope and pricing based on number of sources and complexity
- Complex environments: expect 50–80% of project time to be data prep
Data Pipeline Automation
Stop manually exporting and importing data between systems. We build automated pipelines that keep your dashboards current, your data flowing, and your team out of CSV hell.
- Automated ETL (extract, transform, load) workflows
- Scheduled data refreshes from any source
- Custom connectors for systems without native Power BI integration
- Monitoring and error alerting
Custom Reports & Analysis
Need a one-off answer or a recurring report that doesn't justify a full dashboard build? We dig into your data and deliver a focused report.
- Quick-turnaround analysis (typically 1–2 weeks)
- Findings summary, supporting visuals, and recommendations
- Common requests: cost analysis, vendor comparisons, lead lists, trend reports
- Recurring reports available, replacing the version someone on your team rebuilds by hand
- Silver/Gold retainer clients: 1–2 reports per month included
Lead Intelligence & Data Enrichment
Custom-built lead and prospect data feeds. We pull from public sources, enrich with the fields you need, and deliver clean lists on the schedule you want, replacing whatever manual scouting your sales team is doing today.
- Permit data, business filings, public records, and other open sources
- Custom enrichment based on your sales criteria
- Delivered to OneDrive, email, or your CRM
- Available as a one-time project or recurring monthly feed
Additional Builds
Already a retainer client? Add new dashboards, pipelines, or reports at a preferred rate.
- Same quality and process as full Tier 2 projects
- Retainer client discount applied automatically
- Ideal for expanding into new departments or workflows
Scope and pricing for these services depend on your specific needs. Reach out and we'll put together a clear proposal after understanding your situation.
Start a ConversationFrequently Asked Questions
No. We determine the appropriate licensing during the Business Data Diagnostic and help you get set up. Most businesses are starting from scratch on Power BI licensing, and we guide you through the options based on your specific needs.
Typically 4–10 weeks from kickoff to go-live, depending on what we're building and how complex your data sources are. A single automated report can be a couple weeks; a full multi-source dashboard suite is on the longer end. We work in sprints and provide progress updates every one to two weeks.
That's normal, and honestly, that's where most of the value is. ERP, CRM, spreadsheets, accounting software, third-party tools. The Business Data Diagnostic maps where everything lives, and we build the pipelines to pull it together and keep it clean.
Yes. We're based in Greenville and can meet in person with Upstate SC clients, but we're set up to work remotely with clients anywhere in the Southeast and nationwide.
We integrate with most major systems, including SAP, Oracle, Epicor, Infor, PLEX, SQL databases, Excel, SharePoint, and various APIs. If your system stores data in an accessible format, we can almost certainly connect to it.
There is a 3-month minimum commitment for ongoing support retainers. After the initial period, the engagement moves to month-to-month and can be cancelled with 30 days notice. We earn your business every month through the value we deliver.
We work across industries — manufacturing, healthcare, eCommerce, professional services, technology, distribution, and more. Our approach works for any business with operational complexity and data challenges. Reach out and we'll tell you if we're a good fit.